Horace and Louis Penguin Card by Catherine Rayner Catherine Rayner

Fast Shipping and Professional Packing

Our long-standing relationships with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse employees will pack all goods to our exacting specifications. Before shipping, your goods will be carefully inspected and secured. Everyday, we send to thousands of clients in many countries. This is a testament to our dedication to being the largest online retailer globally. Warehouses and distribution centers can be found in Europe as well as the USA.

Note: Orders that contain more than one item will be assigned a distinct processing time for each item.

Prior to shipping, we check the item thoroughly. Today, the majority orders will be delivered within 48 hours. Expected delivery times are between 3-7 days.

Returns

The inventory is constantly changing and we cannot control it completely because of the fact that many parties are involved, which includes our warehouse and factory. The actual levels of stock can change at any point. Please be aware that it's possible that your order will become unavailable even after you have placed the order.

The policy is for 30 days. If 30 days have passed by since your purchase, unfortunately we can't offer you a return or exchange.

The item must not be used, and it must be in its original condition. It should also be in its original packaging.